Privacy Policy

Aora Lighter Privacy Policy

Welcome to Aora Lighter (“we”, “our”, or “us”).

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from https://aoralighter.com (the “Site”).

By using this Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Information:
Your name, email address, phone number, billing and shipping address, and other details you provide when making a purchase or contacting us.

Order Information:
Details of purchases you’ve made, including products, payment method (excluding full card details), shipping method, and related information.

Device Information:
IP address, browser type, time zone, referring pages, and device identifiers collected via cookies and similar tracking technologies.

Communication Data:
Emails or messages you send to us.

2. How We Use Your Information

We use your information to:

  • Fulfill and manage orders, payments, and deliveries

  • Respond to your inquiries and provide customer support

  • Improve your shopping experience and personalize the Site

  • Detect and prevent fraud, misuse, or security issues

  • Send updates, promotions, and marketing emails (only if you’ve opted in)

3. Sharing Your Information

We do not sell your personal data.

We may share your data with trusted third parties to help us operate the Site and fulfill our services, including:

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping and logistics partners

  • Email service providers (order confirmations and updates)

  • Shopify or other eCommerce platform-related tools

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember items in your shopping cart

  • Understand how visitors use our Site

  • Enhance performance and functionality

You can disable cookies in your browser settings, but some Site features may not function properly.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Opt out of marketing communications

To exercise these rights, please contact us at:
📧 sales@aoralighter.com

7. Security

We use industry-standard security measures to protect your information.
However, no method of transmission over the internet or electronic storage is 100% secure, and you use the Site at your own risk.

8. Children’s Privacy

This Site is not intended for children under the age of 13.
We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 sales@aoralighter.com