Shipping Policy
Aoralighter Shipping Policy
At Aoralighter, we aim to deliver your order as quickly and safely as possible.
🚚 Order Processing
- All orders are processed within 1–3 business days
- Orders are not shipped on weekends or holidays
- You will receive a confirmation email once your order is shipped
🌍 Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- Europe: 6–12 business days
- Other countries: 7–15 business days
📌 Shipping times may vary depending on your location and external factors.
📍 Tracking Orders
- Once your order is shipped, you will receive a tracking number
- You can track your order directly through our website or shipping provider
⚠️ Delays
We are not responsible for delays caused by:
- Customs clearance
- Shipping carriers
- Incorrect address provided by the customer
- High demand or seasonal delays
💰 Customs, Duties & Taxes
- International orders may be subject to customs fees or taxes
- These charges are the responsibility of the customer
- We do not control or estimate these fees
❌ Incorrect Address
- Please make sure your shipping address is correct before placing your order
- If the address is incorrect, contact us immediately
- We are not responsible for lost packages due to incorrect addresses
📦 Lost or Stolen Packages
- If your tracking shows delivered but you did not receive it, contact the shipping carrier first
- Aoralighter is not responsible for lost or stolen packages after delivery confirmation
📩 Contact Us
If you have any questions about your order: